Getting Started with SuperBill

August 5, 2022

A walkthrough to help you create an account and start uploading bills with SuperBill.

For Providers

For providers, creating an account and getting the ball rolling with SuperBill is a tad more complicated than it is for patients. To make sure everyone’s on the same page, we drafted this step-by-step walkthrough of the registration process for providers. (No stress, it’s really short…)

Step 1: Sign Up

First, click the For Providers tab at the top of the homepage, then enter your email address and click Get Started!

From there, click the Sign Up button, then click the button that best describes your practice. 

The following screen will ask you for crucial information like your NPI and Tax ID. It also asks you whether you or your patients will be uploading their bills. 

  • If your patients are uploading their bills, you’ll be prompted to send them a sign up link so they can create their own accounts. (Note that for privacy reasons, SuperBill does not allow providers to access their patients’ accounts, and vice versa.) 
  • If you are uploading your patients’ bills, then you’ll need to enter a password to secure your account. After you fill out the form, you’ll be prompted to choose a SuperBill payment plan. (Note that you can still have your patients pay for SuperBill even if you’re the one uploading their bills—just select the Patients Pay option in the bottom right. It’s 100% free for you!)

Step 2: Invite Clients

Your clients can now have their out-of-network benefits verified for free! Invite them to join SuperBill with the Add Client button. 

And that’s it! You’re off to the races. Once a claim is uploaded, both you and your patients will be able to monitor its progress via your respective portals.

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This post was written and researched by
Hannah Steffen.

Hannah (she/her) is a registered dietitian and certified eating disorder specialist. While she will always be a North Dakotan at heart, she made her way down to Texas to complete her dietetic internship through Texas A&M after graduating with her BA in Food, Nutrition and Dietetics with a minor in Business from Concordia College in Moorhead, MN. Having worked in both higher levels of care and outpatient settings, she understands firsthand the frustrations that come along with dealing with insurance. As SuperBill’s Provider Success Strategist, she is your right hand gal, ready to support you, your business, and your mission to increase access to care through OON benefits. A few of Hannah’s favorite things include hand-lettering, antiquing, and teaching others how to properly use the Midwestern phrase, “uffda.”  Connect with Hannah at hannah@thesuperbill.com.

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