Over 50% of insurance verifications have to be performed over the phone.

We can help with that.

What if you could turn this workflow...

into this

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End-to-end phone calls powered by Artificial Intelligence

Electronic verification of benefits, payer portals, and faxes are hardly ever enough — we get that. We use the tried & true method of dialing insurance payers, but instead of making humans slog through these calls, we automate phone calls to insurance payers with artificial intelligence. Which means you’ll get accurate results fast.
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Directly Integrated with your Practice Management System

No need to overhaul your existing processes. We’ll integrate directly with your Practice Management System to set up a streamlined patient insurance verification workflow.
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See our AI Bot in Action

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How it works

You add a new patient
After you integrate your Practice Management System with us, anytime a new patient is added, the dental insurance verification software will automatically run.
We'll handle the calls
We can verify all the data elements and fields you need — all you have to do is specify your custom insurance verification script. You can also create rules to re-run calls after a specified time. Or, if you only want SuperBill to place calls in the event an electronic eligibility check fails, you can place ad-hoc calls yourself.
We return the results to your PMS
Once the dental insurance verification is complete, we’ll write the information back to your PMS — you don’t have to do a thing! You'll also receive a detailed CSV report after each series of calls.
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Just need the calls?

Perhaps you prefer handling electronic verifications yourself, or you work with a DSO who performs eligibility inquiries. If you just need someone to handle insurance payer phone calls when electronic verifications fail, we’ve got you covered with SuperDial.
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FAQ

Is SuperBill right for my practice?

Our services are designed for any healthcare practice, whether you serve patients virutally or in-person, accept insurance or are out-of-network. We are here to eliminate time-consuming tasks from your workflow, like calling insurers.

If you want to save time on insurance verifications, prior authorizations, and claims status phone calls to payors, we would be happy to assist you! Schedule a consultation with our team today.

Why SuperBill for Billing?

First and foremost, providers trust SuperBill because we save both providers and their patients time and money. This makes for a better patient experience, and by eliminating insurance and billing headaches, providers can focus on what they do best—providing excellent care. 

The key benefits you can expect when making SuperBill your biller is seamless EHR integration, fast-tracked reimbursement, affordable rates, and dedicated care. With EHR integration, you don’t have to worry about adding new processes to your existing workflow - you can maintain control of your practice while we do the background administrative work. Our fast reimbursement process means you don’t need to wait on a pay cycle (i.e. receive payment once every two weeks) - you will get paid immediately when the insurance returns the money. Speaking of payments, we charge industry-low rates which means more money in your pocket. Finally, we pride ourselves on expert, dedicated care. Our SuperBill support team is well-versed in the world of insurance billing and will answer any question you have.

Does SuperBill handle in-network and out-of-network billing?

Yes! Our in-network billing will file and track your claims, resolve claim denials, and make sure you receive your reimbursement from insurance. Our out-of-network billing feature called SuperPay allows your patients to receive the same benefit when they pay out-of-pocket: we’ll file and track their claims to make sure they receive their money back.

Is SuperBill secure?

Yes. SuperBill uses best-in-class security standards to keep your patients' information secure. Our infrastructure is fully HIPAA-compliant, and we have signed BAAs for all third parties that help us securely process data. For more information, please refer to our Privacy Notice.

Does SuperBill integrate with my EHR?

Our process is designed to eliminate tedious tasks from your workflow. Often, the most effective method is connecting SuperBill to your EHR or practice management software. When integrating SuperBill with your EHR, SuperBill will sign a Business Associate Agreement (BAA) to keep your practice HIPAA-compliant and then request any credentials and/or access keys we need.

How does SuperBill’s SuperPay feature help my private-pay patients?

Online patient payments systems are convenient for both you and your patients, but your private pay patients are still left to file complicated reimbursement claims on their own. SuperBill offers the best of both worlds: secure out-of-network online payments and automated claim filing and tracking.  

Using SuperPay, you collect your full rate without extra fees or monthly subscription plans. You won’t have to sacrifice your time helping your patients navigate their benefits and get reimbursed. When you use our platform, you’re giving your patients a more convenient out-of-network insurance billing experience while streamlining your practice operations. And, your patients have the support of SuperBill’s team of insurance experts to fight any claim denials.

What are the benefits of SuperBill’s SuperPay feature?

Patients can now get reimbursed for your out-of-network services simply by paying with SuperPay.

Streamlined out-of-network claims.

The greatest benefit of using SuperPay is that we file your patients' out-of-network claims automatically, for FREE.   

Your patients get the full suite of SuperBill services when they pay with SuperPay:

  • Insurance benefits checks
  • Out-of-network claim filing and tracking
  • Claim denial resolution

Convenient payments.

With SuperPay, nothing changes with your existing patient payments workflow. Patients link their bank account or card (such as a credit, debit, or FSA/HSA card) to their account. They can then use SuperPay for multiple providers. 

Focus on care.

No more insurance headaches. Focus on providing exceptional care while SuperBill fights to get your patients reimbursed!