1. Your client completes our one-time, HIPAA-compliant onboarding.

2. We verify their insurance information and check their out-of-network benefits

3. Assuming the client is eligible for out-of-network reimbursement, we notify you that they have consented to us receiving their superbills and filing claims on their behalf.

4. Whenever you see the client, you can upload their superbills through our HIPAA-compliant portal.

5. Using the superbill, we generate a claim and file it with the client’s insurer.

6. If the client has met their deductible, they then receive reimbursement from their insurer. Otherwise, each claim counts toward their deductible.

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To submit your client’s superbill simply log into our HIPAA-compliant portal at app.thesuperbill.com/provider-sign-in and upload it there.

Our infrastructure is HIPAA-compliant, and we have signed BAAs with all third parties who help us securely process your clients’ data.

Here is a helpful script you might refer to when explaining our service:
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“If you no longer want to submit claims to insurance yourself, I can send your superbills to SuperBill, a service that uses HIPAA-compliant technology to create, submit, and monitor insurance claims. If you would like to get started, just complete the one-time onboarding on their site, www.thesuperbill.com.”