Introducing SuperPay, a young woman patient and a provider smile looking to the left -- SuperBill Blog
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For Providers
Billing Out of Network? Meet SuperPay, Your New Patient Payment Solution
For Providers

Billing Out of Network? Meet SuperPay, Your New Patient Payment Solution

Introducing SuperPay for out-of-network billing!

Every out-of-network provider knows the frustrations associated with billing out-of-network. Some patients can’t afford to pay out of pocket, while others pay up front and forget to file a claim for reimbursement with their insurance. Still others are unaware of how to use their out-of-network benefits, meaning providers may opt to spend their precious time filing claims on their behalf. 

Fortunately, out-of-network medical billing is about to change. Introducing SuperPay for out-of-network insurance billing, SuperBill’s brand new patient payment solution. SuperPay is both a healthcare payment processor for providers billing out-of-network and a complete claims-filing solution for their patients. 

We hope it will prove to be one of the world’s most useful medical billing services for small practices! But let’s not get ahead of ourselves. For now, we’ll explain how SuperPay simplifies your  out-of-network patient payments, as well as how to use it. This will not take long—it’s super easy!

A new approach to medical insurance billing

Patients can now get reimbursed for out-of-network services simply by paying with SuperPay.

SuperPay gives you and your patients access to the full suite of benefits that SuperBill offers for FREE. The service is free because we integrate with your EHR to process your patients’ payments and file their claims. 

You get paid the same amount, and we cover the cost of our services by collecting part of the standard credit card processing fees your existing billing system collects.. You charge the same rate as always, and nothing extra comes out of your pocket. Yes, we really do mean it. 

SuperPay is a secure payment method for all private pay services. It is HIPAA-compliant and only takes two minutes to set up a patient account. After that, your patients get out-of-network claims filing and tracking, as well as expert customer support (SuperBill’s full suite of benefits) for free. Billing out of network will never be the same! 

Note: For patients who pay by linking their bank account, there will be no fee. Patients who pay via credit card will pay a standard 2.9% of their bill to cover the processing fees. 

How it works: your automatic healthcare payment processor

SuperPay streamlines out-of-network insurance billing. Here’s how it works:

1. Invite your patients.

As soon as you invite them, we send them a HIPAA-compliant email with step-by-step instructions to set up their SuperPay account. They enter their payment and health insurance information in a secure form that takes about two minutes to fill out. 

2. SuperBill sets up a secure patient payment method.

Once the patient is done, SuperBill saves their payment method  into your existing billing system. Now there’s no need for you to record or store your patients’ information. SuperBill takes care of that for you.

3. You get paid.

You simply charge the patient’s SuperPay account as you would a credit card. You get paid your full out-of-pocket rate instantly. There are no hidden fees, and no misunderstandings with patients over payments, because we have already verified their payment method. 

4. SuperBill files your patients’ out-of-network claims automatically.

With SuperPay, you will never need to send another superbill to your patients. And you can rest assured, knowing they are in good hands. SuperBill does the work to file and track their claims, fight denials, and get them the best reimbursement possible. 

Billing a patient out-of-network? No problem! SuperPay integrates with your EHR

We have heard from providers time and again that billing out-of-network takes up too much of their time. We especially hear it from providers with small private practices. Running a private practice is a lot to manage. You should not have to waste precious hours explaining insurance, checking benefits, or filing and refiling claims.  

With so many different EHRs and other medical billing services for small practices, each with their own unique system, things should be simple. That is why SuperPay offers EHR integration. We work with your EHR to process payments automatically and file their claims, without hassles or delays.

We want to reiterate that this process is automatic. Once your patients are in the system, you will never need to input their information again. While we take care of the bills, you can devote your newfound free time to your patients’ health. Or take a much-needed break! We know you’ve earned it.

Note: SuperPay is a new service. Currently, we integrate with select EHRs, and more integrations are on their way! Contact us to let us know which EHRs to prioritize. 

Patient payment solutions made easy

You already know how SuperPay helps you out. Now, here is how it saves your patients time and money. Once they have input their secure payment information, patients pay their provider with SuperPay. It works just like any other instant online payment, except we also file their out-of-network claims automatically. And they don’t even have to lift a finger. 

No more submitting superbills, appealing rejected claims, or waiting on the phone with insurers. We handle all of that, simply because the patient paid with SuperPay. All they have to do is sit back and relax while the reimbursement checks come in.  

Patients and providers both have enough on their plates already. SuperBill believes that a provider’s only job should be to administer care, and a patient’s, to receive it. End of story. Now, SuperPay makes that belief a reality. It’s the easiest way for your patients to get reimbursement for out-of-network services.  

SuperPay is kind of a no-brainer…

If you are a patient wasting time with tiresome insurance claims, SuperPay makes your life easier. If you are a busy provider billing out-of-network, SuperPay makes your life easier too. In either case, SuperPay saves you time and costs you nothing

All you have to do is create an account with SuperPay. Then you have FREE access to SuperBill. Your free SuperBill access includes:

  • Benefits checks
  • Claim filing and tracking
  • Claim denial resolution
  • Expert customer support

Note: If you do not wish to pay with SuperPay, you can still get access to SuperBill’s services by signing up and opting to pay the old-fashioned way. In that case, you will be charged 2.9% of your bill to cover the cost of SuperBill’s services.

Ready to sign up? Use one of the buttons below to get started.

About the Author

Sam Schwager

Sam Schwager co-founded SuperBill in 2021 and serves as CEO. Having personally experienced the frustrations of health insurance claims, his mission is to demystify health insurance and medical bills for other confused patients. Sam has a Computer Science degree from Stanford and formerly worked as a consultant at McKinsey & Co in San Francisco.